Des Moines Wellness Center – Iowa
Privacy Policy
Effective Date: June 3, 2026
Des Moines Wellness Center (“Des Moines Wellness Center,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide through our website located at https://desmoinesrecovery.com/ .
This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website and related communications.
Information We Collect
We may collect information that you voluntarily provide, including:
Name
Phone number
Email address
Insurance information
Information regarding treatment needs
Information submitted through contact forms
Information provided through phone calls, text messages, or email communications
We may also automatically collect certain information through analytics and tracking technologies, including:
IP address
Browser type
Device information
Pages visited
Referral sources
Website usage data
How We Use Information
We may use information we collect to:
Respond to inquiries
Verify insurance benefits
Provide information regarding treatment services
Communicate regarding admissions and care options
Improve website functionality and user experience
Monitor website performance and security
Comply with legal and regulatory obligations
Protected Health Information
Information submitted through our admissions forms or during treatment-related communications may constitute Protected Health Information (“PHI”) under applicable federal and state laws.
Any PHI collected or maintained by Des Moines Wellness Center is handled in accordance with applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (“HIPAA”), where applicable.
Please note that standard website browsing activity generally does not constitute PHI.
Cookies and Analytics
Our website may use cookies, analytics tools, and similar technologies to improve functionality and understand how visitors use our website.
These technologies may collect information regarding:
Website usage patterns
Browser information
Session activity
We use services such as Google Analytics and other website performance tools to better understand visitor interactions and improve our website.
You may adjust your browser settings to refuse certain cookies, although some website features may not function properly.
Text Messaging Communications
If you provide your mobile phone number, you may receive communications related to treatment inquiries, admissions, scheduling, or other requested services.
Message frequency may vary.
Message and data rates may apply.
Consent to receive text messages is not required as a condition of receiving treatment services.
You may opt out of text communications at any time by replying STOP.
Call Tracking and Telephone Communications
Telephone calls to and from Des Moines Wellness Center may be monitored or recorded for quality assurance, training, compliance, and patient service purposes where permitted by law.
We may use call tracking technologies to better understand how individuals find and interact with our services.
Information Sharing
We do not sell personal information.
We may share information with:
Service providers assisting with website operations
Insurance verification providers
Technology vendors
Healthcare providers involved in treatment coordination
Regulatory agencies when required by law
Law enforcement when legally required
Any disclosures are made in accordance with applicable laws and regulations.
Data Security
We maintain administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Users should review the privacy policies of any third-party sites they visit.
Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13 through our website.
Your Privacy Rights
Depending on your state of residence, you may have rights regarding access to, correction of, or deletion of certain personal information.
To submit a privacy-related request, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page along with the revised effective date.
Contact Information
Des Moines Wellness Center
5820 Winwood Dr Johnston, IA 50131
Email: info@desmoinesrecovery.com
Website: https://desmoinesrecovery.com/
If you have questions regarding this Privacy Policy or our privacy practices, please contact us using the information above.